Community Guidelines

WallRush is a game about outsmarting your opponent, not upsetting them. These guidelines apply everywhere on WallRush: games, player names, profile pictures, reviews, and our official communities (r/WallRush and our Discord). They’re part of our Terms of Service.

Play fair

Play your own games. No engines, bots, scripts or outside help in rated games.
Don’t lose on purpose, play against your own second account, or arrange results.
Don’t stall, or leave games on purpose to waste your opponent’s time.
Found a bug? Tell us through the form on our Help page. Don’t use it.

Be a good opponent

Be kind to the person across the board, and in our communities. “Good game” goes a long way.
No harassment, bullying, threats, or hate based on who someone is, including race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability or age.
No sexual content, and nothing sexual involving minors, ever.
No spam, advertising, links or promotion of other sites or games.
Don’t share anyone’s personal information, including your own: real names, addresses, phone numbers, social accounts or photos.
Don’t pretend to be WallRush staff or another player.
If someone mentions harming themselves, please report it so we can share support resources.

Names, pictures and reviews

Player names and profile pictures must be suitable for all ages and follow the rules above.
Reviews must be your own honest experience of WallRush. No paid, swapped or fake reviews, and no reviews about other people.
We don’t remove reviews because they’re negative. We remove reviews that are spam, abusive, off-topic or contain personal information.

Reporting a problem

Use the form on our Help page and choose Report a player. Tell us what happened, when, and the player’s name. Reports are confidential: the other player isn’t told who reported them.

What happens when rules are broken

Depending on how serious it is, and whether it has happened before, we may:

hide the name, picture or review;
send a warning;
reset ratings or remove game results (for cheating);
suspend the account for a period;
ban the account permanently.

Serious threats, or content that puts a child at risk, are removed immediately, the account is banned, and we may report it to the authorities.

Appeals

If you think we made a mistake, email support@wallrush.io from your account’s address within 30 days. Tell us your player name and what happened. A different team member reviews appeals where possible.

Contact

Questions or urgent safety concerns: support@wallrush.io.